frequently asked questions

What makes your ingredients special?

Our products are made with organic, cold-pressed ingredients to ensure the highest quality and potency. This process preserves the natural nutrients and benefits of each ingredient, providing you with a pure and effective product.

Are your tinctures, compound oils, and blends made in-house?

Yes, all our tinctures, compound oils, and blends are carefully crafted in-house. This allows us to maintain strict quality control and ensure that every product meets our high standards.

What are your shipping terms?

We process all orders within 5 business days. Once shipped, you will receive a tracking number to monitor your order’s progress. Please allow for additional time during holidays or unforeseen delays.

Do you accept returns?

We accept returns only for products that arrive damaged. If your item is damaged, please notify us within 5 days of receiving your order. Contact our customer service team with your order details and photos of the damage for a prompt resolution.

How should I store my products?

To maintain the quality and longevity of our products, store them in a cool, dry place away from direct heat or sunlight. This helps preserve the integrity of the ingredients.

If you have any other questions or concerns, please reach out to our customer service team via email or through our contact form. We’re happy to assist you!